Delivered to you in four languages: Arabic, English, French and German
Operational Excellence
- Delegation & Authority matrix
- Organizational charts / structures
- Manuals, Policies and Procedures, Job descriptions
- Collection chronology and process
- Contingency / Business Continuity plan
- Escalation policy and matrix
- Scientific KPIs and OKRs
- Reporting rules and cycles
- Workflows, work processes and tasks’ distribution
- Communication rules and efficiency
Human Development
- Recruitment plan & process
- Candidate selection process /Evaluation
- Talent acquisition /development
- Integration Period process
- Probation Period process /assessment
- Periodical Performance Evaluation
- Expertise exchange programs
- PayScale & Incentives’ structure
- IDP/ Personal mission, vision, statement
- Separation process /Handover policy
Learning & Training consultancy
- Review of existing training & development arrangements
- Identifying training needs & drafting training need’s matrix
- Analyzing trainees’ profiles (neuroscientific approach)
- Preparing Development Plans for departments and individuals
- Customizing and preparing training materials (in four languages)
- Customizing & monitoring training plans
- Conduction Post-Training-Evaluation process
- Arranging internal Awareness sessions and workshops
- Planning & monitoring Expertise-Exchange programs
- Identifying best training providers (institutes and trainers)
